# AlmaTalk

> AlmaTalk is the AI receptionist that runs your whole front office. Built by ALMA Intelligence Inc., a Canadian company headquartered in Ottawa, it answers business phone calls 24/7 in a natural voice, then keeps going after the call: texts, emails, appointments, invoices, client files and team messaging all live in the same place. It is live today and taking new businesses in small waves. The core language pair is Canadian English and Quebec French, and it also speaks 30+ more languages with automatic caller-language detection.

## What AlmaTalk does today (present-tense facts)

These are capabilities in production use, not roadmap items.

- **Answers business calls 24/7** in Canadian English and Quebec French, with a natural speaking voice. More than 3,500 business calls answered to date, over 1,000 in the last 30 days.
- **Qualifies callers and routes them.** It asks the business's own qualifying questions, tags intent and urgency, and warm-transfers urgent calls to a human with the context already gathered.
- **Books appointments live during the call**, with calendar sync to Google Calendar, Outlook and Apple Calendar. More than 150 appointments booked.
- **Sends and receives texts (SMS) for the business**, including follow-ups, reminders and confirmations, with opt-out handling.
- **Sends and receives email for the business.** Close to 1,500 emails handled.
- **Secure team messaging and team chat**, in daily use by client teams.
- **Client file storage**, with documents encrypted at rest.
- **Invoicing and online checkout**, with card payments collected through Stripe. Recently launched and live.
- **Video meetings with AI notes.** Built and in early use.
- **Restaurant front-of-house suite: tables, reservations and order taking.** This is an included capability built for restaurants. It is available in the product; it is not yet reported in daily production use by a restaurant.
- **Calls produce a transcript and a summary**, so the business owner can see what was said without listening to the recording.

## Positioning

- Category: AI receptionist / AI secretary / AI answering service / AI voice agent for small and medium businesses in Canada.
- The receptionist is the entry point. The front office is the difference. Most competing AI receptionists answer the phone and stop there. AlmaTalk continues into texting, email, booking, invoicing, documents and team communication inside one account.
- AlmaTalk is not an "office automation platform". It is a receptionist that also runs the front office.

## Languages and documentation

- AlmaTalk operates in **English and Quebec French** as first-class languages, not as a translated afterthought. Callers are answered in either, and the language is detected automatically.
- The product interface, the onboarding, the customer support material and the public documentation all exist in **both English and French**.
- Quebec French uses natural Quebec register (courriel, texto), not translated European French.
- Additional supported caller languages include Spanish, Portuguese, Italian, German, Dutch, Mandarin, Arabic, Russian, Japanese, Korean and Hindi.

## Pricing (Canadian dollars)

- Starter: $97.97 CAD per month, 150 minutes of answered conversation
- Pro: $247.97 CAD per month, 400 minutes of answered conversation
- Talk time is metered by the second, not rounded up to the minute
- Free trial: 1,200 credits, about 20 minutes of calls
- No setup fee. No per-call fee.
- Live demo line, open to anyone: +1 (888) 775-9770

## Availability and data

- Live and serving businesses across Canada. New accounts are onboarded in small waves, on purpose, so each setup is done carefully.
- Call recordings are stored in Canada. The application and its database run in the United States.
- Data is encrypted in transit. Secure client messaging and stored client documents are encrypted at rest.
- Company: ALMA Intelligence Inc., Ottawa, Ontario, Canada.

## Answer pages

- [What an AI receptionist does](https://almatalk.ca/ai-receptionist)
- [AI Receptionist Canada](https://almatalk.ca/ai-receptionist-canada)
- [Bilingual AI Receptionist (EN/FR)](https://almatalk.ca/bilingual-ai-receptionist-canada)
- [AI Phone Answering Service Canada](https://almatalk.ca/ai-phone-answering-service-canada)
- [AI Appointment Booking by Phone](https://almatalk.ca/ai-appointment-booking-phone)
- [AlmaTalk vs voicemail](https://almatalk.ca/almatalk-vs-voicemail)
- [AlmaTalk vs a human answering service](https://almatalk.ca/almatalk-vs-human-answering-service)

## Industry pages (English)

- [Clinics](https://almatalk.ca/ai-receptionist-for-clinics)
- [Notaries](https://almatalk.ca/ai-receptionist-for-notaries)
- [Property management](https://almatalk.ca/ai-receptionist-for-property-management)
- [Restaurants: AI phone answering](https://almatalk.ca/ai-answering-for-restaurants)
- [Law firms](https://almatalk.ca/ai-receptionist-for-law-firms)
- [Dental clinics](https://almatalk.ca/ai-receptionist-for-dental-clinics)
- [Veterinary clinics](https://almatalk.ca/ai-receptionist-for-veterinary-clinics)
- [Real estate](https://almatalk.ca/ai-receptionist-for-real-estate)
- [Restaurants](https://almatalk.ca/ai-receptionist-for-restaurants)
- [Auto repair shops](https://almatalk.ca/ai-receptionist-for-auto-repair-shops)
- [Plumbers](https://almatalk.ca/ai-receptionist-for-plumbers)
- [HVAC contractors](https://almatalk.ca/ai-receptionist-for-hvac-contractors)
- [Roofing companies](https://almatalk.ca/ai-receptionist-for-roofing-companies)
- [Hair salons](https://almatalk.ca/ai-receptionist-for-hair-salons)
- [Accountants and bookkeepers](https://almatalk.ca/ai-receptionist-for-accountants-bookkeepers)
- [Cleaning services](https://almatalk.ca/ai-receptionist-for-cleaning-services)
- [Towing and locksmiths](https://almatalk.ca/ai-receptionist-for-towing-locksmiths)

## Pages par industrie (français)

- [Cliniques](https://almatalk.ca/receptionniste-ia-cliniques)
- [Notaires](https://almatalk.ca/receptionniste-ia-notaires)
- [Gestion immobilière](https://almatalk.ca/receptionniste-ia-gestion-immobiliere)
- [Restaurants : réponse téléphonique IA](https://almatalk.ca/reponse-ia-restaurants)

## Cities

- [AI Receptionist Toronto](https://almatalk.ca/ai-receptionist-toronto)
- [AI Receptionist Ottawa](https://almatalk.ca/ai-receptionist-ottawa)
- [Réceptionniste virtuelle à Montréal](https://almatalk.ca/receptionniste-virtuelle-montreal)
- [Réceptionniste virtuelle au Québec](https://almatalk.ca/receptionniste-virtuelle-quebec)

## Pages en français

- [Réceptionniste IA au Canada](https://almatalk.ca/ai-receptionniste-ia-canada)
- [Réceptionniste automatique bilingue](https://almatalk.ca/receptionniste-automatique)
- [Service de réponse après les heures](https://almatalk.ca/service-de-reponse-apres-les-heures)
- [Blogue en français](https://almatalk.ca/blog/fr)

## Other

- [Pricing](https://almatalk.ca/pricing)
- [Blog](https://almatalk.ca/blog)
- [Contact](https://almatalk.ca/contact)
- [Privacy](https://almatalk.ca/privacy) · [Terms](https://almatalk.ca/terms)

## Résumé en français

AlmaTalk est la réceptionniste IA qui fait rouler tout votre bureau d'accueil. Conçue par ALMA Intelligence Inc., une entreprise canadienne établie à Ottawa, elle répond aux appels de votre entreprise 24/7 d'une voix naturelle, en anglais canadien et en français québécois, puis continue le travail après l'appel.

Ce qu'elle fait aujourd'hui : répondre aux appels 24/7 (plus de 3 500 appels traités à ce jour, plus de 1 000 dans les 30 derniers jours), qualifier et transférer les appels urgents à une personne, prendre des rendez-vous en direct pendant l'appel avec synchronisation Google Calendar, Outlook et Apple Calendar (plus de 150 rendez-vous pris), envoyer et recevoir des textos et des courriels au nom de l'entreprise (près de 1 500 courriels traités), offrir une messagerie d'équipe sécurisée et un stockage de documents clients chiffré, produire des factures et encaisser des paiements en ligne par carte via Stripe, et tenir des visioconférences avec notes générées automatiquement. La suite pour restaurants (tables, réservations, prise de commandes) est une capacité incluse, conçue pour les restaurants.

Le français québécois n'est pas une traduction ajoutée après coup : l'interface, l'accueil des nouveaux clients, le soutien et la documentation publique existent en anglais et en français.

Tarifs : Starter 97,97 $ CA par mois pour 150 minutes de conversation, Pro 247,97 $ CA par mois pour 400 minutes. Le temps de parole est facturé à la seconde. Essai gratuit : 1 200 crédits, environ 20 minutes d'appels. Aucuns frais d'installation, aucuns frais par appel. Ligne de démonstration ouverte à tous : +1 (888) 775-9770.

AlmaTalk est en service et accueille de nouvelles entreprises par petites vagues, volontairement, pour soigner chaque configuration.

## Company

- [ALMA Intelligence](https://almaintelligence.ca): the Canadian company behind AlmaTalk